Reference services use print materials, multimedia and the Internet. Hence, in addition to an extensive research/reading room, there is also a multimedia room equipped with high-speed computers with Internet and multimedia capabilities. The collection of encyclopedias, dictionaries, handbooks, manuals, atlases, and other reference materials are either in printed or electronic format.

Another special feature is a browsing area where clients can relax on comfortable seats with any of a large collection of well-selected and attractive books. Seating capacity is 234.